Legal

Privacy policy

This policy is a working draft and will be finalised (and reviewed for legal compliance) before online ordering opens.

What we collect

Account details: name, email address and mobile number.
Order details: delivery addresses, items ordered and payment status (we do not store card numbers).
Measurements you choose to save for custom stitching.
Messages you send us through the contact form.

How we use it

To create and deliver your orders, including custom-stitched pieces.
To confirm payments, ship your order and handle returns.
To reply to your questions.

How we protect it

Order and payment data is stored with strict access controls and is visible only to authorised SAVLINO staff. Card or UPI credentials are never stored by us.

Your choices

You can ask us to correct or delete your order details and personal data at any time by contacting us.